Hbaji FAQ — Your Questions, Our Answers

Signing up with HBaji is quick and easy. On the registration page Go to the registration page and fill in your full name, mobile number, email, and password. Then verify your account using the OTP sent to your mobile. The entire process takes just 3 minutes.

To register on hbaji, you must be at least 18 years You must meet the age requirement. Your date of birth is required at registration, and age is verified via national ID before your first withdrawal. Accounts belonging to minors will be permanently closed.

No. As per HBaji's policy, each individual is only One Account to create an account. If multiple accounts are created, all of them will be suspended and balances may be forfeited. If you're having issues with a previous account, please contact support.

On the login page Go and click the "Forgot Password?" button. Enter your registered mobile number or email address. A reset OTP or link will be sent to you. Use it to set a new password. The entire process takes just 2–3 minutes.

KYC (Know Your Customer) is the identity verification process. It must be completed before your first withdrawal. Required documents:

• A clear photo of your National ID or passport
• A selfie holding your ID

Verification is typically completed within 24–48 hours. Once done, you won't need to repeat the process.

To change your email address or mobile number, please contact the support team. Name changes are generally not possible after KYC verification. However, you can update your password and certain preferences from your profile settings.

Making a deposit on HBaji is simple. Log in to your account, click the "Deposit" button, and choose your preferred payment method. Supported methods include:

• bKash — Instant
• Nagad — Instant
• Rocket — Instant
• Bank Transfer — 1–3 business days

The minimum deposit amount is ৳500.

Withdrawal times vary depending on the method:

• bKash / Nagad: Typically 15–30 minutes
• Rocket: 30 minutes to 1 hour
• Bank Transfer: 1–2 Business Days

KYC verification must be completed before your first withdrawal. Minor delays may occur on public holidays.

Deposit Limits: Minimum ৳500, maximum ৳5,00,000 (per transaction).

Withdrawal limits: Minimum ৳1,000 and maximum ৳2,00,000 per request. The daily withdrawal limit is ৳5,00,000.

Higher limits apply for VIP members. Contact support for more details.

Common reasons for withdrawal rejection:

• KYC Verification Incomplete
• Bonus turnover requirement not met
• Incorrect payment details
• Amount below the minimum limit

Contact our Live Chat support to find out the exact cause of the issue. We're always ready to help you resolve it as quickly as possible.

hbaji offers over 500 betting markets. The main sports covered include:

• Cricket (IPL, BCB, T20 World Cup)
• Football (Premier League, La Liga, ISL)
• Kabaddi (PKL)
• Tennis, Badminton, Basketball
• E-Sports (CSGO, Dota 2, FIFA)

Live betting and in-play options are also available. On the Betting page View all options.

Live betting means placing bets in real time while a match is in progress. On HBaji, live odds update every few seconds. You can bet on in-match events such as the next wicket, runs in the next over, half-time score, and more. Cash Out is also available.

hbaji uses decimal odds. For example, odds of 2.5 mean a ৳100 bet returns ৳100 × 2.5 = ৳250 (including your original ৳100 stake). The higher the odds, the lower the probability of winning — but the greater the reward. To learn more, Betting Tips Visit the page.

If a match is officially cancelled or no result is determined, hbaji generally refunds the stake for all affected bets. However, markets that have already been settled (such as the first innings) may be handled separately. For detailed rules, In the Terms & Conditions available.

Cash Out lets you settle an active bet before the match ends — to lock in a partial profit or reduce your losses. Go to the Live Betting section and you'll see a "Cash Out" button next to your bet. If the offered amount looks right, simply confirm.

Registration Make your first deposit within 7 days of completing registration and receive a 100% welcome bonus — up to ৳10,000. The bonus will be credited automatically to your bonus balance. A specific turnover requirement must be met before the bonus can be withdrawn.

Turnover requirement means you must place a specified amount in bets before you can withdraw a bonus. Example: a 5x turnover means if you receive a ৳1,000 bonus, you must wager ৳5,000. Only bets on selected games or at minimum odds count towards the turnover. See details In the Terms & Conditions See.

hbaji offers weekly reload bonuses and cashback deals for regular members. On the voucher page You can view all active offers here. Special promotions also drop during major cricket and football tournaments. Keep your notifications on so you never miss a deal.

Yes! Through hbaji's referral program, you earn a bonus whenever someone registers using your referral code and makes their first deposit. You can find your referral code in your account settings. The more you refer, the more bonuses you earn.

The HBaji mobile app is available on both Android and iOS. On the app page and download directly. You'll find the APK file for Android and the App Store link for iOS. The app is completely free.

To install the APK on Android, you need to allow installation from "Unknown Sources". Go to Settings → Security → enable "Unknown Sources". Then try installing the APK file again. If the issue persists, clear the app cache and retry.

Both offer the same features. However, the app comes with added benefits:

• Push notifications (live scores, odds updates)
• Fingerprint / Face ID Login
• Faster loading & smoother experience
• App-Exclusive Bonus Offers

Mobile users are recommended to use the app for the best experience.

Yes, HBaji uses bank-grade SSL 256-bit Encryption Your personal information and financial data are never shared with any third party. See our Privacy Policy Read more to find out.

Change your password immediately and notify the hbaji support team. You can also request support to temporarily lock your account. To stay protected in the future, enable Two-Factor Authentication (2FA) and only log in from secure networks.

HBaji's Responsible Gaming tools are available in your account settings. You can set:

• Daily / Weekly / Monthly Deposit Limits
• Session Time Limit
• Loss Limit
• Self-Exclusion (24 hours to 12 months)

For more details Responsible Gaming Visit the page.