HBaji Privacy Policy

1. Introduction & Purpose

HBaji is one of Bangladesh's most trusted online betting and gaming platforms. We believe that earning a user's trust means treating their personal information as a sacred responsibility. This Privacy Policy explains how HBaji collects, stores, uses, and safeguards your data.

By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering. If you have any concerns, reach out to our support team before signing up.

HBaji always complies with applicable Bangladeshi law and international data protection standards. We continuously improve our privacy practices to ensure your experience remains as secure as possible.

2. What Information We Collect

Various types of information are collected when you create an account and use hbaji's services. These fall into two main categories — information you provide directly, and information collected automatically.

Information You Provide Directly:

• Full name, date of birth, national ID or passport number
• Email address, mobile number, and current residential address
• Financial information including bank account details and bKash/Nagad/Rocket numbers
• Username and password provided at registration
• Photos and documents uploaded for KYC verification

Automatically Collected Information:

• IP address, device type, browser information, and operating system
• Platform access times, page views, and usage history
• Log data from betting and gaming activity
• Location data (with consent only)
• Data collected through cookies and similar tracking technologies

3. How Your Data Is Used

HBaji uses the data it collects solely for specific, legitimate purposes. Our primary purposes are:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process betting, gaming, and financial transactions accurately.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To promptly address your questions and complaints.
• Personalized Experience: To show you offers and promotions tailored to your preferences.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

HBaji never sells your data to third parties for commercial purposes. We believe that honesty and transparency in data use are the foundation of a healthy relationship with our users.

4. Who We Share Your Information With

We may share your personal information on a limited and controlled basis with the following parties:

• Payment Processors: With trusted payment gateway providers to process financial transactions.
• Technology Partners: With technology service providers essential to operating the platform.
• Regulatory Authority: With relevant authorities to fulfill legal obligations.
• Fraud Prevention Services: With specialized service providers to maintain account security.

All third parties listed above operate under strict data protection agreements with HBaji and are prohibited from using your information for any other purpose.

5. Cookies & Tracking

Cookies are used on the HBaji website and app to enhance your experience. A cookie is a small text file stored in your browser.

• Essential Cookies: Required for the website to function properly.
• Functional Cookies: Used to remember your preferences.
• Analytics Cookies: To analyze user behavior and improve our services.
• Marketing Cookies: To display relevant advertisements (with your consent).

You can disable non-essential cookies at any time through your browser settings. Please note that some features may be limited as a result.

6. Data Security Measures

HBaji follows the highest industry security standards to protect your information:

• 256-bit SSL/TLS encryption technology.
• Database encryption and regular security audits.
• Two-Factor Authentication (2FA) support.
• Access control — only authorized personnel can view your data.
• Real-time monitoring system for suspicious activity.
• Regular penetration testing and vulnerability scanning.

Please note, however, that data transmission over the internet is never entirely risk-free. That's why you should always keep your password strong and never share it with anyone.

7. Your Rights

You have the following rights regarding your data on the HBaji platform:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that we limit how your information is used.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Portability: The right to receive your information in a machine-readable format.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

8. Data Retention Period

HBaji does not retain your information longer than necessary. In general:

• Data is retained for the entire duration your account remains active.
• Even after account closure, certain information may be retained for up to 5 years due to legal obligations.
• Transaction records are retained for a specified period in compliance with financial regulations.
• Upon expiry, data is securely deleted or anonymized.

9. Protection of Minors

HBaji strictly prohibits anyone under the age of 18 from using the platform. If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted. We urge parents to regularly monitor their children's online activity.

10. Policy Changes

HBaji may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or through the platform. The "Last Updated" date at the top of the policy is always kept current.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@hbaji.im
• Live Chat: Via the website's chat support (24/7)
• Response Time: Typically within 1–3 business days

HBaji respects your privacy and takes every request you make seriously.